Privacy Policy
How we handle the contact details submitted through our free inspection forms.
When you submit our contact form, we use the full name, phone number, email address and message you provide to respond to your water damage service request.
How information is used
Information is used to respond to your request, arrange your free inspection and maintain related business records. We do not sell personal information.
Website data
Our web server may record standard technical information such as an IP address, browser type, requested pages and access time for security and performance purposes.
Your choices
You may request access to or correction of the personal information you submitted by calling (604)800-3900.
Last updated: October 1, 2026.
Privacy questions
These general answers help you plan the first steps. Site conditions and insurance policies vary.
What information does the service request form collect?
The form collects the name, phone number, email address and message that you choose to submit.
Why is submitted information used?
Submitted information is used to respond to the water damage request, arrange an inspection and maintain related business records.
Is submitted personal information sold?
No. The privacy policy states that submitted personal information is not sold.